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Privacy Policy

Last Updated: December 2, 2024Effective Date: December 2, 2024

At ClickBank Command Center, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

We collect information about you in various ways when you use our platform. The information we collect includes:

Personal Information: When you register for an account, we collect personal information such as your name, email address, and password. If you sign in using Google or GitHub, we receive your profile information from these services.

ClickBank Account Data: When you connect your ClickBank account(s), we collect and store your API credentials (encrypted) and access your ClickBank data including transaction history, revenue data, and performance metrics.

Usage Information: We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on pages, and click patterns.

Device Information: We collect information about the device you use to access our platform, including IP address, browser type, operating system, device identifiers, and mobile network information.

Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Provide Services: To create and manage your account, connect to your ClickBank accounts, display analytics and reports, and provide customer support.

Improve Platform: To understand how users interact with our platform, identify areas for improvement, develop new features, and enhance user experience.

Communications: To send you service-related emails (account verification, password resets, security alerts), product updates and announcements, and promotional materials (you can opt-out at any time).

Security: To detect, prevent, and address technical issues, protect against fraud and unauthorized access, and ensure the security of our platform.

Legal Compliance: To comply with legal obligations, respond to legal requests, enforce our terms of service, and protect our rights and property.

Analytics: To analyze trends, track user behavior, and gather demographic information to improve our services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with trusted third-party service providers who assist us in operating our platform, such as hosting providers (AWS), email services (SendGrid), payment processors (Stripe), and analytics services (Google Analytics).

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Consent: We may share your information with third parties when you give us explicit consent to do so.

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption.

Secure Storage: Your ClickBank API credentials are encrypted before storage and never exposed in logs or error messages.

Access Controls: We implement strict access controls and authentication mechanisms. Only authorized personnel have access to user data, and access is logged and monitored.

Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security issues.

Secure Infrastructure: Our platform is hosted on secure, SOC 2 compliant infrastructure with 24/7 monitoring and intrusion detection.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:

Active Accounts: We retain your account information and ClickBank data for as long as your account is active.

Deleted Accounts: When you delete your account, we permanently delete your personal information and ClickBank data within 30 days. Some information may be retained in backup systems for up to 90 days.

Legal Obligations: We may retain certain information for longer periods if required by law or to resolve disputes, enforce our agreements, or protect our legal rights.

Aggregated Data: We may retain aggregated, anonymized data indefinitely for analytics and research purposes. This data cannot be used to identify you personally.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access: You can access and review your personal information at any time through your account settings.

Correction: You can update or correct your personal information through your account settings or by contacting us.

Deletion: You can delete your account and all associated data at any time. Go to Account Settings > Delete Account.

Export: You can export your data in CSV, Excel, or JSON format at any time.

Opt-Out: You can opt out of promotional emails by clicking the "unsubscribe" link in any email or updating your email preferences in account settings.

Cookie Control: You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

Do Not Track: We currently do not respond to Do Not Track signals as there is no industry standard for compliance.

To exercise any of these rights, contact us at privacy@mydigistudio.com.

7. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

Data Protection: When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

EU-US Transfers: For transfers from the European Union to the United States, we comply with applicable data protection frameworks and regulations.

By using our platform, you consent to the transfer of your information to countries outside your country of residence.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to know what personal information we collect, use, and disclose about you.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of the sale of your personal information. Note: We do not sell your personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, email us at privacy@mydigistudio.com with "California Privacy Rights" in the subject line.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis: We process your data based on: (1) your consent, (2) performance of our contract with you, (3) compliance with legal obligations, or (4) our legitimate interests.

Data Subject Rights: You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Complaints: You have the right to lodge a complaint with your local data protection authority.

To exercise your GDPR rights, contact us at privacy@mydigistudio.com.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Notification: We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Email Notice: For significant changes, we will send an email notification to the email address associated with your account.

Continued Use: Your continued use of our platform after changes become effective constitutes acceptance of the revised privacy policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us:

Email: privacy@mydigistudio.com

Support: support@mydigistudio.com

Website: https://mydigistudio.com/contact

Telegram: @yourusername

We will respond to your inquiry within 30 days.

For data protection inquiries from the EEA, you may also contact our Data Protection Officer at dpo@mydigistudio.com.

Questions About This Policy?

If you have any questions or concerns about this privacy policy, please don't hesitate to contact us.